Back to all

Make your Service Visit at Tuffy Rockford a Good One

October 13, 2019

Most people don't love going to get their vehicle serviced, but it's one of those things you just have to do. So you might as well get the most of out of it. There are some steps you can take that will likely help you get the best results possible.

For one thing, it's important to describe your problem (or problems) to the service advisor accurately and clearly. If your vehicle is making a noise, for example, take time to really listen to it and think of the best way to describe it. Does it increase in speed when you go faster? If you feel a vibration somewhere, where in the vehicle does it seem to originate? Some service advisors recommend writing things down. That way the driver won't forget any important clues that could lead to a successful resolution of the problem.

Another thing is to make sure your vehicle is cleaned out and free of junk. That way the technician can access those nooks and crannies where some vital components may be. If your vehicle is full of strollers, boxes or your collection of fast food containers, it won't be easy for the technician to reach some of those parts. Oh, and if your vehicle is neat, it does send a signal that you really care about it.

Finally, stay out of the way of the technician. A recent survey of technicians reveals they work more efficiently and do a better job when they don't have someone hanging on their every move. Can you imagine how you'd feel if someone hovered over you all day while you were trying to get your work done?

Tuffy Rockford
6574 E. Riverside
Loves Park, Illinois 61111
815.639.1239

More articles from Tuffy Rockford

Out of Joint (CV Joint and Boot Replacement)

January 19, 2025

If you have a front-wheel-drive vehicle, it has components called CV joints which enable you to turn your wheels smoothly. The CV stands for constant velocity. In essence, its a set of gears that connect a shaft that allows power from the transmission to be sent to the wheels. When you turn the ... More

Have a Ball! Know your Ball Joints (Ball Joints)

January 12, 2025

We all have joints in our own skeletal system, but did you know your vehicle has some joints of its own? One of the most important is called a ball joint. One of the interesting things is that it's somewhat similar to the ball and socket joints we have in our hips and shoulders. A ball joint all... More

Timing is Everything (Timing Cover Replacement)

January 5, 2025

Theres an important part in your vehicle that shields your timing belt, timing chain or cam belt from the debris and gunk that can be kicked up from the road. Its called the timing cover. Its important because the timing belt or chain is what coordinates parts of your engine called the camshaft... More