Back to all

Make your Service Visit at Tuffy Rockford a Good One

October 13, 2019

Please wait while the video is loading...

Most people don't love going to get their vehicle serviced, but it's one of those things you just have to do. So you might as well get the most of out of it. There are some steps you can take that will likely help you get the best results possible.

For one thing, it's important to describe your problem (or problems) to the service advisor accurately and clearly. If your vehicle is making a noise, for example, take time to really listen to it and think of the best way to describe it. Does it increase in speed when you go faster? If you feel a vibration somewhere, where in the vehicle does it seem to originate? Some service advisors recommend writing things down. That way the driver won't forget any important clues that could lead to a successful resolution of the problem.

Another thing is to make sure your vehicle is cleaned out and free of junk. That way the technician can access those nooks and crannies where some vital components may be. If your vehicle is full of strollers, boxes or your collection of fast food containers, it won't be easy for the technician to reach some of those parts. Oh, and if your vehicle is neat, it does send a signal that you really care about it.

Finally, stay out of the way of the technician. A recent survey of technicians reveals they work more efficiently and do a better job when they don't have someone hanging on their every move. Can you imagine how you'd feel if someone hovered over you all day while you were trying to get your work done?

Tuffy Rockford
6574 E. Riverside
Loves Park, Illinois 61111
815.639.1239

More articles from Tuffy Rockford

Bump in the Road (Alignment)

April 27, 2025

There's something you can do that helps your tires last longer, wear more evenly and your vehicle handle better. "Sign me up," you say! Wondering what that is? It's aligning your wheels, and it will literally point you in the right direction when it comes to a better and safer driving experience... More

Motor Oil?The Synthetic Advantage (Synthetic oil vs Conventional)

April 20, 2025

Youve probably already heard that regular oil changes are extremely important for the health of your vehicles engine. Thats sound advice. But what you might not know is when it comes to motor oil, the real thing may not be the best thing for your engine. There are different types of motor oil: ... More

Keeping Yourself in Suspension (Control Arm Assembly Replacement)

April 13, 2025

When you are pointing your vehicle straight down the street, it should go straight. Thats pretty straightforward, right? Sometimes, though, you may notice you have to keep adjusting the steering wheel to keep going straight. While that could be caused by many different issues, one possibility i... More

When would you like to see this opportunity again?

Never Pause for 1 day Not Now