We are conveniently located 1 mile west of Interstate 90.
FREE Wi-Fi
FREE Multi-Point Courtesy Inspection
We Offer Military Discounts
Your Neighborhood Full Service Repair Facility
Closest Auto Repair Shop Off of Interstate 90 (1 Mile West)
October 30, 2022
When you head to the doctor, you probably have it in your mind what you're going to say about why you don't feel good. That way your doctor can use that information to diagnose your problem. You might want to think of that same approach when you take your vehicle in for a repair.
Experts say what will help the service advisor most is for you to bring in some well-organized descriptions about your vehicle's issues. You might even want to write them down so you don't forget. Is there an unusual smell? What does it smell like? Does the problem happen first thing after starting out? If there's an odd sound you hear, is it dependent on speed? Does it change when you turn a corner?
Keep your expectations realistic. Some conditions may take a long time to diagnose and repair. If you go thinking you'll be in and out in no time, you might be disappointed when you're told there are other customers ahead of you and you may have to come back tomorrow. If you can make alternate plans to have someone pick you up and take you back when the vehicle is finished, that way you won't feel like you've wasted your time.
Most importantly, be available for any communication from the service advisor. If they have your cell phone and they have a question or need an approval for a repair, the sooner they reach you, the sooner things can move forward.
The service facility wants your experience with them to be good just as you do. With a little help from you, they'll get your vehicle back on the road and you'll have a smile on your face.
Tuffy Rockford
6574 E. Riverside
Loves Park, Illinois 61111
815.639.1239
March 9, 2025
When you start your vehicles engine, theres another motor that makes that whole process possible. Its called the starter, and its a small electric motor that gets your vehicle running. As you can imagine, its quite a chore for a little electric motor to turn over the big engine that powers you... More
March 2, 2025
There are some boots that don't come in a shoe box and aren't worn on your feet. They are called axle or CV boots, and they can be important parts for many vehicles. That CV stands for constant velocity. CV axles are mainly used in front-wheel drive and all-wheel drive vehicles. They're also us... More
February 23, 2025
As your vehicle ages, its performance isnt quite what it used to be, but many of us never notice the change because its gradual. So here are a few questions to ask yourself. Does your vehicle feel like it doesnt have the pep that it used to? Have you noticed your fuel economy isnt quite as good... More
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