We are conveniently located 1 mile west of Interstate 90.
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FREE Multi-Point Courtesy Inspection
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Your Neighborhood Full Service Repair Facility
Closest Auto Repair Shop Off of Interstate 90 (1 Mile West)
April 1, 2018
When we Loves Park residents get a car repair bill, we really shouldn't be surprised to find “diagnostic fees” as one of the line items. When we get a computer fixed, there is usually a charge for the time it takes to diagnose the problem. When we go to a medical doctor, most of his fee is for his ability to diagnose what's wrong. It's no different with our vehicles.
Some diagnoses are fairly simple. Brake repairs at Tuffy Rockford usually require only a visual inspection, for instance. But other problems are much more difficult to diagnose. An intermittent engine problem, for example, takes time and expertise to pinpoint.
Modern vehicles have multiple computers that monitor a variety of sensors throughout the vehicle. When one of those sensors has a reading that is higher or lower than the standard parameters, the computer turns on the Check Engine light. Technicians at a service center such as Tuffy Rockford in Loves Park can scan the engine's computer for a trouble code. This code tells the technician which reading is too high or too low.
That's where some Loves Park residents get confused. They think that this reading concludes the diagnosis, and they don't understand why the diagnostic fee is as much as it is when all the technician did was to scan the computer. But the truth is the trouble code is only the beginning of the diagnostic procedure.
Remember, the trouble code only tells which reading is out of parameter. It doesn't say what is causing the reading to be too high or too low. Your Tuffy Rockford service technician still has to find the underlying problem. It's a lot like going to the doctor. He can take your temperature and discover that you have a fever, but that doesn't tell him what is causing your fever.
Automotive diagnostic technology can cut down the time it takes to figure out what's wrong with a vehicle that isn't running right. But it doesn't do away with the need for your friendly and knowledgeable Tuffy Rockford service technician to make a proper diagnosis. Car care, like medical care, still requires the human touch.
Tuffy Rockford
6574 E. Riverside
Loves Park, Illinois 61111
815.639.1239
December 1, 2024
When the weather turns cold, it's nice to crank up the furnace and enjoy the heat. But if your home's furnace doesn't work, it's not too comfortable. Same goes with your vehicle. When the heater's not working, things can get miserable. It could also signal some major problems, which we'll discuss... More
November 24, 2024
For most drivers, at some point youre going to have a flat tire. Depending on how it was damaged, it may have to be replaced. But sometimes, a repair will do the trick, as long as the puncture isnt on the sidewall and the hole is smaller than inch/6.35mm in diameter. Here are the three common w... More
November 17, 2024
Engine air filters may not seem like a big deal, but when theyre clogged up with dirt, dust, and insects, your engine could wind up choking for air and not delivering you the power and performance it was designed to give. There are actually a couple of air filters in your vehicle. One filters th... More
